Q: Can I have a sample order? A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What is the lead time? A: Sample is 1-3 days, mass production time is 5-7 days for order less than 1000 pcs.
Q: Do you have any MOQ limit? A: Our MOQ EXW is 100 pcs; MOQ FOB is 1000pcs.
Q: How do you ship the goods and how long does it take arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. If sea shipment, it depends on the vessel.
Q: How to proceed the order if I have logo to print? A: First, Artwork for visual confirmation, and next is Sample picture or sending sample to you for confirmation, finally we will go to mass production.
Q: Do you offer guarantee for the products? A: Yes, we offer one year guarantee for the products.